Terms & Conditions

1. Acceptance of Terms

Welcome to CRV. By accessing or using our website, you agree to these Terms & Conditions. If you do not agree with them, please discontinue using the website.

These terms apply to website visitors and individuals who use the website to learn about or enquire into our services. A separate agreement may apply to clients engaging CRV for a specific project.

2. Our Services

CRV provides exhibition and event-related services, which may include:

• Exhibition stand design and planning.
• Stand fabrication and construction.
• Installation and dismantling.
• Event execution and on-site coordination.
• Related production, technical, and project coordination services as agreed with the client.

The availability, scope, specifications, and delivery of any service depend on the project requirements and the terms confirmed between CRV and the client.

3. Enquiries and Quotations

Website forms, emails, and other enquiries help us understand your requirements. Submitting an enquiry does not by itself create a contract or guarantee service availability.

Any quotation or proposal issued by CRV will be subject to its stated scope, assumptions, exclusions, validity period, pricing, and other conditions. A project should be treated as confirmed only when the applicable acceptance and confirmation requirements have been met.

If project requirements change, the parties may need to agree revised costs, schedules, or deliverables in writing.

4. Project Scope and Approvals

Project deliverables, materials, dimensions, design specifications, installation arrangements, and completion dates should be confirmed through the relevant project documentation.

Where client approval is required, the client is responsible for reviewing submitted designs, drawings, specifications, and other materials within the agreed timeframe. Delayed approvals, late changes, venue restrictions, or circumstances outside a party's reasonable control may affect project schedules and costs.

Any agreed variations should be documented and approved by the relevant parties before implementation where practicable.

5. Fees and Payments

Prices, deposits, milestone payments, taxes, additional charges, and payment deadlines will be specified in the applicable quotation or agreement.

Any cancellation charges, refunds, rescheduling fees, or consequences of late payment will be governed by the terms agreed for the relevant project and applicable law. Please review the project agreement before confirming an engagement.

Nothing on this website overrides a specific payment term expressly agreed in a valid project contract.

6. Client Responsibilities

Depending on the project, clients may be responsible for:

• Providing accurate project information and instructions.
• Supplying required content, assets, specifications, and approvals in a timely manner.
• Securing permissions, licences, and approvals that are assigned to the client under the project agreement.
• Complying with applicable venue rules, event requirements, safety instructions, and legal obligations relevant to their responsibilities.
• Making payments according to the agreed commercial terms.

The precise responsibilities of each party will depend on the agreed project scope and contract.

7. Intellectual Property

Unless otherwise stated, website content, text, branding, graphics, photographs, layouts, and other materials are owned by CRV or used with permission and may be protected by intellectual property laws.

You may access the website for legitimate informational and business purposes. You must not reproduce, distribute, commercially exploit, or modify website materials without appropriate authorisation, except where permitted by law.

Ownership, licensing, permitted use, and transfer of rights in project-specific designs, drawings, concepts, and deliverables will be determined by the relevant quotation or agreement.

8. Portfolio and Project Images

CRV may display project photographs, renders, or descriptions to illustrate its services and experience. Images may be representative of completed work and may not show every detail of a future project.

Actual project outcomes may vary according to specifications, venue conditions, materials, approvals, and other project requirements. Any use of client names, logos, or identifiable project materials should be subject to applicable permissions, agreements, and law.

9. Acceptable Website Use

You agree not to use our website in a way that:

• Violates applicable law or another person's rights.
• Attempts unauthorised access to our systems, data, or accounts.
• Introduces malware or interferes with website security or operation.
• Uses automated methods to collect website information in a way that is unlawful or unauthorised.
• Submits fraudulent, misleading, or unlawful content through our forms or communication channels.

We may take reasonable steps to protect the website and our users against misuse, subject to applicable law.

10. Website Accuracy and Availability

We aim to keep website information accurate and up to date. However, descriptions, photographs, service details, and other website content are provided for general informational purposes and may change without notice.

We do not guarantee that the website will always be available, uninterrupted, or free from errors. We may update, suspend, or discontinue website content or features when reasonably necessary.

Any binding project commitment must be established through the applicable quotation or agreement rather than relying solely on general website content.

11. Third-Party Links

Our website may include links to third-party websites, platforms, or resources for convenience. We do not control those services and are not responsible for their content, availability, terms, or privacy practices.

Your use of third-party services is subject to their own applicable terms and policies.

12. Liability

To the extent permitted by applicable law, CRV is not responsible for losses arising solely from reliance on general website information that was not intended to constitute a binding project commitment.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law. Any liability arising from a specific project will be governed by the applicable agreement and mandatory legal requirements.

You are responsible for taking reasonable precautions when accessing the internet and submitting information through online channels.

13. Privacy

Our handling of personal information is explained in our Privacy Policy. By using the website, you acknowledge that you can review that policy to understand our information-handling practices.

Please do not submit sensitive or confidential information through a website form unless it is necessary and the communication method is appropriate.

14. Changes to These Terms

We may revise these terms to reflect changes to the website, our services, or applicable legal requirements. Updated terms will be published on this page with a revised effective date where appropriate.

The terms applicable to a particular project will also depend on the agreement made with the client and applicable law.

15. Governing Law and Disputes

These website terms are subject to applicable laws and regulations. The governing law, competent courts, and dispute resolution process applicable to a particular project should be specified in the relevant agreement, taking into account the legal requirements applicable to the parties.

Nothing in these terms is intended to override mandatory consumer protections or other rights that cannot lawfully be excluded.

16. Contact Us

If you have questions about these Terms & Conditions or our services, please contact our team.